Privacy policy


PRIVACY POLICY

This Privacy Policy describes how FITVELURA ("we," "us," "our") collects, uses, and shares your personal information when you visit fitvelura.com or make a purchase from us.

Information We Collect

When you visit our store, we automatically collect device information (browser, IP address, time zone, cookies) and information about how you interact with the site (pages viewed, products searched, referring URLs).

When you make a purchase, we collect: name, billing and shipping address, email address, phone number, and payment information (credit card numbers are processed by Shopify Payments and never stored on our servers).

How We Use Your Information

  • Fulfill orders, process payments, arrange shipping, provide invoices and order confirmations
  • Communicate with you about your order, customer service inquiries, and (with your consent) marketing
  • Screen orders for fraud or risk
  • Improve and optimize our store, understand customer behavior, and personalize your experience

Sharing Your Information

We share your personal information with third parties to help us provide our services:

  • Shopify — powers our online store
  • Payment processors — Shopify Payments, PayPal, Shop Pay
  • Shipping carriers — USPS, UPS, FedEx, Canada Post
  • Email marketing — Shopify Email or Klaviyo
  • Analytics — Google Analytics, Meta Pixel (you can opt out)

We may also share your information to comply with applicable laws, respond to lawful requests, or protect our rights.

Your Rights

If you are a resident of California (CCPA), the EU/UK (GDPR), or another jurisdiction with privacy rights, you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Object to or restrict certain processing
  • Data portability
  • Opt out of marketing communications at any time (click "unsubscribe" in any email)

To exercise these rights, email support@fitvelura.com.

Cookies

We use cookies to remember your cart, keep you logged in, and understand how you use our site. You can disable cookies in your browser, but parts of the site may not function properly.

Data Retention

We keep your order information for our records unless and until you ask us to delete it.

Children's Privacy

Our site is not intended for individuals under 13. We do not knowingly collect personal information from children.

Changes

We may update this privacy policy from time to time. Changes will be posted here with an updated revision date.

Contact Us

For questions about this policy or our privacy practices, email support@fitvelura.com.

Last updated: April 2026.